Director of IT and Workplace

The role

• We've grown to roughly 265 people working onsite from our Menlo Park headquarters, supported by a large network of remote U.S.-licensed clinicians — and part of the Series C is earmarked for acquisitions.
• The systems and the spaces holding all of that together were built for a much smaller company.
• We're hiring a Director of IT & Workplace to own them properly.
• You'll own two halves of the same problem: the employee technology platform — identity, endpoints, networking, the SaaS portfolio, and our IT security posture — and the physical environment the company runs on, from space planning and physical security to the AV that customer demos and all-hands depend on.
• You'll inherit a small, capable team and be accountable for leveling it up.
• You'll be the named owner for IT controls in our HIPAA and SOC 2 programs, you'll own the IT and workplace budget, and when we acquire a company, you'll be the one integrating it.
• Our Environment Identity and access: Okta for SSO, MFA, and lifecycle provisioning.
• Productivity: Microsoft 365 and Google Workspace, both in active use across the company.
• Endpoints: a Mac-primary fleet with Windows machines alongside it, managed through MDM.
• VDIs included.
• Internal systems: IRU, plus a growing portfolio of internal and third-party SaaS applications.
• Workplace: a Palo Alto headquarters with conference room AV and access control, plus a distributed clinician and staff population