(Senior) Account Manager - Sustainability

No previous experience in the sustainability space? Don't worry, we are happy to help you grow into an expert and thought leader at Root! This role requires presence in our Berlin office and both German and English language skills.

🌎 What we do We build software that helps companies along the food system get to Net Zero. ~31% of global GHG emissions originate from food-related activities. For the first time in history, climate performance has become an overall business performance indicator.

Enterprises are mandated by regulatory bodies to disclose their climate performance, which leads to increasing pressure from investors, competitors, retailers, and consumers to prevent and reduce their CO2e emissions. Enterprise software and new business processes can help. We raised >€10m in funding, we launched our enterprise product, signed and onboarded some of the largest F&B players in Europe, and put together what we believe is the best-suited early stage tech team in Europe.

Will you be the next to join us? 🚀 🔭 What you will work on Your mission Drive customer success as a trusted advisor and account manager for our enterprise customers. Own a portfolio end-to-end from onboarding and tool adoption through retention and ARR growth, co-developing new value propositions and building the trust-based relationships that turn customers into advocates.

Over the next 12 months you will: Grow annual contract values of existing enterprise customers Translate our impact into tangible business value for economic buyers. Lead renewal negotiations and drive upsell opportunities with existing customers. Expand our reach within global enterprises across new regions, teams, and decision-makers.