Account Manager I, Eats SMB (Bilingual Spanish) - Dallas

About the role

Account Management at Uber Eats means navigating ambiguity, earning trust fast, and solving problems that don't come with a script. In this role, you will own the growth, retention, and success of a portfolio of SMB restaurant partners across Texas, serving as their primary advisor to unlock the full potential of the Uber Eats platform. It is a high-stakes environment where your ability to build long-term, bilingual (Spanish/English) partnerships directly impacts the livelihood of local businesses, powers local commerce, and advances Uber's mission to move the real world.

The work is fast-paced and demands a grit-based mindset. You will deal with shifting market dynamics, handle tough commercial negotiations, and build lasting partnerships in a hyper-local, competitive environment. We are looking for resourceful owners who stay resilient through the inevitable \"no\" to find creative solutions for our restaurant partners.

If you thrive on autonomy, adapt quickly through constant change, and are energized by seeing the tangible impact of your work on local communities, this is where you will grow

What you'll do

Build and grow long-term partnerships by deeply understanding what matters most to your restaurant partners, prioritizing sustainable merchant growth and trust over short-term wins. Manage and optimize portfolios with urgency and discipline, analyzing account data to track KPIs, identify growth opportunities, and execute territory operational plans.