Sr. Billing Operations Associate

About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency.

Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions

About the role

Lyra is seeking a detail-oriented Billing Associate to support our Health Plan Billing Operations Teams accounts receivable (A/R) function. In this role, you’ll be responsible for performing key billing functions to ensure accurate and timely processing of claim denials and payments from our health plan partners.. This is an excellent opportunity to contribute to a growing team and develop your skills in a dynamic healthcare environment

What you'll do

Serve as a subject matter expert in claim denials, payment posting, and remittance reconciliation, independently managing complex queues and demonstrating advanced understanding of workflow optimization. Expertly analyze Explanation of Benefits (EOBs) and remittance advice (RAs) to identify intricate root causes of denials or payment discrepancies, developing effective resolution strategies.