Pharmacy Technician Associate Representative - CarepathRx - US Remote

PipelineRx (now a part of Evernorth Health Services) supports Remote Pharmacy Services by collecting and documenting accurate patient medication histories, assisting pharmacists, and performing related clinical and administrative tasks. Start Date: TBD Schedule: In this role you'll work 7 days on and 7 days off from Wednesday to Wednesday.

We currently are hiring for two shifts: 9p - 8a EST or 7p - 6a EST. Overview: The Remote Pharmacy Technician ensures continuous coverage for PipelineRx clients and supports pharmacists by managing order flow, triaging calls, and providing first-level technical assistance. This role helps optimize workflow, coordinates coverage during emergencies, and maintains detailed shift documentation.

This position requires the ability to work overnights and/or weekends

Key responsibilities

• Monitor client coverage and assist pharmacists with order processing.
• Triage and manage high‑volume client calls.
• Provide basic technical support and coordinate with IT for advanced issues.
• Contact healthcare professionals to gather clinical or demographic information needed.
• Support workflow during downtime and help secure emergency shift coverage.
• Submit nightly shift reports

Qualifications

High school diploma required, bachelor’s preferred. National pharmacy technician certification. 1+ year institutional and 1+ year retail pharmacy technician experience.

Strong communication, customer service, and IT troubleshooting skills. Proficiency with MS Office and Google tools. Why choose us: Benefits start on Day 1 18 days of PTO within a full calendar year 401(k) Career advancement opportunities Bonus eligibility through incentive plans As part of Evernorth Health Services, this role supports CarepathRx within our Pharmacy and Care Delivery organization.