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Intermediate Support Engineer (SHIFT) at GitLab | JobGiant

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Technical Support

full_time

Intermediate Support Engineer (SHIFT)

GitLabUKPosted 10/26/2026

Data reviewed by JobGiant Research Desk

Listing via Jobicy

Job Description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.

Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data.

Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role This is a shift role.

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Take-home estimate

Pay not listed

* Estimate before other deductions (health insurance, 401k, local taxes). Not tax advice.

How we estimate

Hourly pay is turned into yearly pay at 40 hours × 52 weeks (2,080 hours).
Federal income tax uses the single-filer brackets and standard deduction.
Social Security is 6.2% up to the yearly wage base; Medicare is 1.45% (plus 0.9% above $200,000).
State income tax uses the job's state, or your state for remote jobs.

Tax year 2026 numbers. Sources:

https://www.irs.gov/newsroom/irs-releases-tax-inflation-adjustments-for-tax-year-2026-including-amendments-from-the-one-big-beautiful-bill (Rev. Proc. 2025-32)(opens in a new tab)
https://www.irs.gov/taxtopics/tc751 (Social Security and Medicare withholding rates)(opens in a new tab)
https://www.ssa.gov/oact/cola/cbb.html (2026 contribution and benefit base)(opens in a new tab)

Job Overview

Salary

Not listed

Job Type

full_time

Location

Industry

Technical Support

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