Senior Technical Project Manager (US Based - Remote)

About Orchid and IDRE At Orchid Software Solutions, we build software for the assisted reproduction, healthcare-payments and fintech industries. Our IDRE pod owns the platform that connects VeraTru to the Independent Dispute Resolution (IDR) process under the federal No Surprises Act. When a healthcare provider and an insurer disagree on what an out-of-network service should be paid, IDRE moves that dispute through the CMS process.

It handles hundreds of new disputes a day and well over 100,000 in the system. The role. We are looking for a Senior Technical Project Manager to run delivery and own the product backlog for the IDRE pod, reporting directly to our CTO.

This role combines the Project Manager and Product Owner seats. You will be the bridge between our engineers, our business and operations team, and our client. You will turn complex, ambiguous regulatory and client requirements into clear, sequenced work the team can ship.

You will also own the planning horizon: sprints, multi-sprint roadmaps, and the refinement that keeps the backlog ready before each sprint starts. This is a hands-on role in a fast-moving, regulated domain. Accuracy and turnaround time directly affect how our clients experience the platform

What you'll do

Own delivery for the IDRE pod. Plan and run sprints, track scope, timelines and risks, and keep releases predictable. Translate requirements into work.

Break complex regulatory, operational and client requirements into well-scoped tickets with clear acceptance criteria. Own the backlog and refinement. Keep the backlog prioritized and refined ahead of each sprint, so engineers start with zero ambiguity.