Mid- Market Expansion

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process.

Join us and help redefine what's possible. ClickUp is on a mission to make the world more productive. We are building the everything app for work so teams can plan, collaborate, and execute in one place.

Within Commercial Sales - Expansion, you will help existing mid-market customers get more value from ClickUp, expand adoption across their organizations, and connect new workflows to business priorities. This role exists to turn customer needs and growth opportunities into durable expansion while helping customers work in a more connected way.

Mission Grow ClickUp's customer portfolio by expanding spend with existing customers, uncovering core business drivers, and connecting customer goals to measurable value

The role

• Build product and platform fluency so you can clearly explain ClickUp's services, use cases, and value proposition to customers.
• Manage the customer renewal schedule with at least six months of visibility, using renewal timing and customer priorities to identify and develop expansion opportunities.
• Run on-site and virtual workshops that strengthen customer capability, empower users, uncover workflow needs, and support broader adoption.
• Lead consultative customer conversations that connect ClickUp workflows to business outcomes and build support across relevant stakeholders.
• Develop and maintain 2-3x qualified expansion pipeline coverage, prioritizing opportunities around compelling events and customer-led business initiatives.
• Maintain a clear, evidence-based forecast with documented opportunity context, risks, next steps, and customer commitments.
• Partner with Customer Success / Renewals, Solutions Engineering, and Revenue Operations to coordinate account plans, customer workshops, and expansion opportunities.
• Share customer and market insight that can improve account planning, adoption, and the broader expansion motion