Staff Software Engineer, AI Reliability

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems

About the role

AIRE (AI Reliability Engineering) partners with teams across Anthropic to improve reliability across our most critical serving paths -- every hop from the SDK through our network, API layers, serving infrastructure, and accelerators and back. We jump into the trenches alongside partner teams to make the systems that deliver Claude more robust and resilient, be it during an incident or collaborating on projects.

Reliability here is an emergent phenomenon that transcends any single team's boundaries, so someone has to zoom out and look at the whole picture. That's us -- and it means few teams at Anthropic offer this kind of dynamic, cross-cutting exposure to the systems that matter most

Responsibilities

Develop appropriate Service Level Objectives for large language model serving systems, balancing availability and latency with development velocity Design and implement monitoring and observability systems across the token path Assist in the design and implementation of high-availability serving infrastructure across multiple regions and cloud provider Lead incident response for critical AI services, ensuring rapid recovery, thorough incident reviews, and systematic improvements Support the reliability of safeguard model serving -- critical for both site reliability and Anthropic's safety commitments.