Senior Corporate Counsel – Legal Transactions

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together.

We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves

What you will do

• Draft, review, and negotiate master services, data processing, partner and reseller, business associate, end user license, service level, and confidentiality agreements.
• Lead complex deals with customers and partners of every size, from mid-market accounts to large global enterprises.
• Advise Sales, Product, Partner team, Sales Operations, Compliance, Procurement, and Finance on legal and business issues and address data use, privacy, cybersecurity, AI, and regulatory questions that arise in deals.
• Offer practical solutions that protect the company and keep deals moving in a high-pressure, high-growth environment.
• Build and refine contract templates, negotiation playbooks, and frequently asked questions that raise deal velocity across the team.
• Your Team and Your Impact You will join a business-focused Transactions team inside Legal and Compliance, reporting to the VP, Legal Transactions.
• You will work side-by-side with Sales leadership, and you will have a real voice in how Five9 handles AI terms in customer contracts as the market changes.
• What You Need Juris Doctor from an accredited law school and active membership in good standing with at least one U.S. state bar.
• 7+ years of combined law firm and in-house experience.
• 4+ years in-house drafting and negotiating complex technology agreements in a fast sales environment.
• Experience negotiating SaaS, cloud, and other technology agreements.
• Experience addressing data privacy issues in commercial contracts.
• Experience negotiating AI-related contract terms, such as data use and training rights, output ownership, and AI regulatory compliance.
• Experience managing multiple negotiations and projects at once in a fast-paced environment.
• Strong commercial judgment, with the ability to balance legal risk against business goals