Digital Product Manager, Tissue Acquisition Experience

POSITION SUMMARY: The Product Manager will be responsible for driving the product roadmap for the E2E tissue acquisition journey across internal and external users at Natera. You will partner with key stakeholders across Natera to continuously improve the suite of products for the tissue acquisition process, solving key pain points for stakeholders involved in this process, including patients, clinics, pathology labs and operation teams.

You will build a range of software solutions to streamline the existing process, reducing time and effort for tissue collection to support the growth of Natera’s Signatera testing. If you enjoy diving into complex problems to define solutions that improve processes in an ever changing environment, this role is for you. PRIMARY RESPONSIBILITIES: Drive product roadmap and continuously evaluate outcomes that align with Natera’s mission and supports our commercial operations team in delivering exceptional customer experience Drive innovation and product strategy, create/maintain product roadmaps, prioritize features based on internal and external feedback to optimize user experience Define and track KPIs to uncover future product opportunities; analyze relevant data to drive decision-making Collaborate with SMEs across Natera to define processes and SLAs, identify and plan for operational changes driven by new platform and feature launches.

Provide detailed requirements (PRDs, user stories, user flows), prioritize backlogs, participate/facilitate scrum ceremonies and help define technical solutions with on-shore and off-shore scrum teams. Partner with UX designers, engineers and QA to deliver seamless user experiences that meet both business and user needs