Software Engineer, Agentic

About the role

Agentic Pods is building a new model for how Engineering partners with teams across Uber to transform work with AI. Our engineers embed directly with operational teams to understand complex workflows, reimagine how that work could operate in an agentic-first world, and build the production systems that make that future real. We are looking for an Agentic Software Engineer to design, build, and operate production-grade agentic systems and processes that improve complex operational workflows.

This role combines backend engineering, reliability engineering, and a forward-deployed working model. You will work directly with operators and domain experts to discover opportunities, determine where agents can safely help, and turn ambiguous problems into reliable software. You will own solutions from discovery through architecture, implementation, production rollout, and ongoing operation

What you will do

Discover and Build Agentic Systems Embed with operational teams to understand workflows and identify where agentic AI, deterministic software, automation, or human decision-making can meaningfully improve how work gets done. Design, build, and iterate on production agentic systems, including agents, skills, backend services, APIs, integrations, data pipelines, and human-in-the-loop workflows, alongside real users.

Own Production Reliability Define reliability and quality targets and build observability across agent decisions, model behavior, dependencies, and workflow outcomes through tracing, logging, metrics, alerting, fallbacks, and recovery. Own systems in production, using incidents, operational data, and user outcomes to continuously improve performance, resilience, and reliability.