Key Account Manager, Northeast

About the role

We're in search of a proactive and results driven Key Accounts Manager to lead growth and retention efforts for our top merchants across NYC. You'll manage a portfolio of 35 of the city's largest merchants, delivering enterprise level white glove service to our top exclusives and multi-app partners. This role demands hands-on collaboration and strategic thinking as you drive initiatives for mutual success, ensuring that our partners' needs are not just met, but exceeded.

You'll be the primary point of contact, acting as a dedicated partner and advocate within Uber. Your strategic approach to account management will be crucial as you develop and execute tailored strategies aligned with our merchants' long term goals. If you thrive in a fast-paced environment, possess exceptional relationship building skills, and are committed to driving tangible outcomes, we encourage you to apply for this exciting opportunity

What you'll do

Act as an online food delivery growth consultant to a portfolio of 35 NYC's largest merchants Develop tailored account strategies and plans for each partner, aligning with their business objectives and long-term goals Conduct thorough business reviews aligned with account plans to track progress and identify opportunities for growth. Leverage internal networks to explore innovative strategies aimed at enhancing the service and experience for our top partners.