Forward Deployed Engineer

About the role

Join a SaaS product engineering team building AI-powered tools for certification, inspection, and compliance workflows. You will work directly with customer operations to turn real-world processes into reliable software that improves how these workflows are carried out

What you'll do

• Work alongside customers to understand how certification, inspection, and compliance processes operate in practice.
• Lead customer calls, write product specifications, and build full-stack systems from user interface through backend, data model, and AI components.
• Own product areas from discovery through production delivery, collaborating directly with company founders.
• Ship software quickly, observe how customers use it, and refine it based on feedback.
• Use judgment to distinguish customer requests that apply broadly from those that are specific to one workflow.
• Analyze customer documents and real-world outputs to develop AI-enabled workflows for scheduling, technical review, conformity assessment, field inspection, and document intelligence