CX Named Account Manager | Philippines (Virtual, PH)

About Avaya Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections. The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.

We believe success is built through strong connections – with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way. Learn more at Description Avaya is on a mission to redefine the Customer Experience (CX) landscape.

We are moving beyond the traditional contact center to a true connection center to power immersive, personalized, and AI-driven experiences for the world's largest financial institutions. We are seeking a National Account Manager to join our APAC Team in the Philippines. You will bridge the gap between trusted, secure legacy infrastructure and the future of Agentic AI and Composable CX.

You will demonstrate how our "Innovation Without Disruption" strategy allows our customers agility without the risks of a "rip and replace" migration. Your Mission You will own the narrative to drive sales results with our customers and prospects through channel partners. Your goal is to protect the core voice business while aggressively expanding into new AI, Cloud, and Orchestration territories.