Coordinator - Program/Event (West Coast)

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed.

We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities

The role

The Coordinator will be responsible for executing logistics for pharmaceutical educational events and ensuring that commitments are met on schedule and within budget. This person must maintain consistent communication with various internal and external stakeholders in a high-volume, deadline-driven environment

What you’ll do

• Database management - manage promotional educational programs within the proprietary system Budget management - assisting customer representatives with their program planning budget to ensure they meet customer business rules and guidelines Selection or confirmation of venue, menu, audiovisual, and air/ground transportation arrangements Coordinate payment with venues/caterers and any other vendors Frequent daily communication with sales representatives and faculty as needed Review all venue contracts for accuracy/ensure customer compliance requirements are met Ensuring all event materials are complete and accurate Work closely with other team members to ensure successful execution of events Adherence to various policies (i.e., confidentiality, sensitive communication, intellectual property) Effectively manage a high volume of events while also responding to emails and phone calls Manage and monitor a high volume of emails daily.
• Cover after-hours phone line 5pm-midnight on a rotated basis (weeks selected by coordinator) Requirements High School diploma or equivalent; College Degree Preferred 1+ years experience in field or related area (Sales, Hospitality, Pharmaceutical, Medical Industry, and Customer Service) Pharmaceutical Speaker Bureau experience is a plus Pharmaceutical Event Planning experience is a plus Strong analytical and problem-solving skills Professional and clear oral and written communication and etiquette skills to successfully manage high phone and email volume Demonstrate ability to work in a fast-paced environment, changing planning activities and/or multitasking often to meet fluctuating customer /company priorities Proficiency in MS Office, Word, Excel (e.g., financial calculations, pivot tables, VLOOKUP’s), and Gmail preferred Located in PST or MST, or willing to work in those timezones