Senior Operation Manager

Job description

• About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
• We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
• Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth.
• We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success.
• This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
• We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences.
• These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
• Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development.
• Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
• At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.
• Join us!
• Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.
• Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.
• In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services