Global Financial Crimes Specialist - Technology Support

Job description

• Job Title: Global Financial Crimes Specialist - Technology Support Corporate Title: Assistant Vice President Location: Dublin Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
• Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
• One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world.
• We're devoted to being a diverse and inclusive workplace for everyone.
• We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
• Bank of America believes both in the importance of working together and offering flexibility to our employees.
• We use a multi-faceted approach for flexibility, depending on the various roles in our organisation.
• Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.
• Join us

The role

• Ensures that procedures, reporting, and controls remain optimised to support GFC's operational and regulatory obligations Responsibilities: Provide functional support and subject-matter insight across investigations and case management platforms used by GFC teams.
• Support refinement of transaction monitoring models, case management processes including workflows, documentation standards, and escalations.
• Contribute to operational reporting, metrics production, and data validation to ensure accuracy and governance alignment.
• Assist with identifying process gaps, documenting requirements, supporting testing, and coordinating enhancements with technology partners.
• Act as a SPOC for designated workstreams, ensuring clear communication, issue tracking, and delivery of assigned initiatives.
• Partner with stakeholders across Operations, Risk, Compliance, and Technology to support policy, control, and procedural updates.
• Ensure all activities adhere to GFC expectations, Enterprise Policies, and Risk Management Standards