Sr Sales Ops Associate, Digital Sales Center

About the role

The US & Canada Digital Sales Center (DSC) is responsible for building and operating scaled commercial channels that acquire, activate, grow, and retain merchants across the Uber Eats marketplace. We are looking for a Sr. Ops Manager to own the strategy, performance, and day-to-day operations of key scaled sales programs across US & Canada.

This role sits at the intersection of Sales Operations, Program Management, and Commercial Strategy. You will serve as the commercial owner of key sales programs, accountable for driving them toward their targets. You will translate commercial goals into actionable plans, analyze performance to identify the biggest opportunities and barriers to growth, and develop strategies to improve sales output.

You will work across a broad set of cross-functional partners to turn those strategies into action, drive accountability, remove blockers, and ensure programs deliver measurable commercial outcomes. You will work across Sales, Vendor Management/BPO partners, Finance, Product, Sales Operations, Analytics, Enablement, and other Operations teams to ensure our sales programs have the right strategy, processes, tools, and operating mechanisms to deliver results.

Success requires someone who can move seamlessly between operating and improving a sales business: understanding why a program is missing its target, identifying the highest-impact intervention, aligning stakeholders around a solution, driving execution, and clearly communicating progress and recommendations to senior leadership