Account Manager I, Eats Enterprise Strategic (Sales Plan)

About the role

We are looking for a strategic and data-driven Account Manager to join the Uber Eats team in Mexico. In this role, you will be the main point of contact for a portfolio of our highest-value restaurant partners. You won't just manage accounts; you will act as a business consultant, using data to help partners optimize their operations, grow their revenue, and delight their customers.

As an Account Manager, you are expected to operate with autonomy, handling complex partner negotiations and cross-functional projects. You will work side-by-side with Operations, Marketing, and Product teams to ensure the best restaurant experience in the Mexican market

What you'll do

Portfolio Management: Own a book of business consisting of Enterprise restaurant partners. You are responsible for their retention, satisfaction, and growth on the platform. Strategic Consulting: Conduct Monthly Business Reviews (MBRs) with partners to present performance data, operational insights, and tailored recommendations to improve their delivery efficiency and profitability.

Revenue Growth & Upselling: Identify opportunities to cross-sell Uber Eats products (e.g., Sponsored Listings/Ads, Offers, Membership programs) that align with the partner's goals. Operational Excellence: Diagnose operational issues (e.g., high missing item rates, slow prep times) and work with partners to implement solutions that improve the end-customer experience.