Incident Manager - Detection & Response

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems

About the role

The Detection & Response (D&R) team plays a critical role in protecting our systems, users, and data from security threats. We’re looking for an experienced Technical Program Manager to own and evolve incident management within D&R. This is a senior-level specialization on the Technical Program Manager ladder, focused on how we detect, respond to, and learn from security and operational incidents.

You’ll be the driving force behind maturing and scaling our incident response lifecycle—from detection and triage through containment, remediation, and post-incident review. Critically, some of the highest-impact work in this role happens after the immediate response: gathering data on incident trends, reporting on patterns and root causes, and working cross-functionally across engineering, security, infrastructure, and product teams to ensure that broad fixes and systemic improvements are actually implemented.

You won’t just manage incidents—you’ll make sure we get meaningfully better after each one

Responsibilities

Own the end-to-end D&R incident management program: detection workflows, response processes, escalation paths, communication standards, and remediation tracking. Serve as incident commander for security incidents, driving clear coordination across executive, engineering, security, legal, and other appropriate stakeholders. Establish and run incident commander rotations within D&R, ensuring clear ownership and effective coordination during incidents of varying severity.