German Customer Support Specialist for a Global Financial Services Company - Rem

Come and work with us. We are looking for a German-speaking Customer Service Representative to join our international customer support team in Greece. This is a full-time, remote opportunity, with paid training, career development, and opportunities to work with international customers.

Our client is a global financial services company that provides payment solutions, credit products, travel-related services, and benefits for individuals and businesses. Would you like to work with a global financial services company focused on trust, convenience, and exceptional customer experiences? Are you German native or fluent with strong English communication skills?

Looking to make your career in a multicultural environment? So we have the perfect opportunity for you! As a customer service specialist in this project, your daily responsibilities will include: Provide the highest level of support to our customers via various communication channels such as phone/email/chat/social media Give accurate, valid and complete information by using the right procedures Be the owner of the customer query and ensuring a timely resolution and response Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner Meet and exceed our customer service quality goals, compliance regulations and productivity targets Create amazing customer experience that people value and we are proud of Be responsible to follow the direction of management and provide feedback To succeed in the role, you will need to have: Native or fluent level of German (C1/C2) Intermediate level of English (at least B2) both verbal and written Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills Analytical and problem solving skills with strong attention to detail Desire to learn and advance, be a curious investigator and problem solver Must hold EU citizenship or valid work permit for Greece Availability to work from home Be a local candidate or willing to relocate to Greece Benefits.